So, why choose Redstar?
Here are five good reasons …
We know the reputation that large telecoms providers have rightly earned for themselves.
Their focus on sales and volume means they can’t afford to focus on customer relationships. For us, the relationship is everything.
We are committed to standing by our promises, doing what we say we’ll do, delivering when we say we will and making your life so easy you’ll want us around for the long term.
Our customers know that we’re on their side. We want to be your telecoms partner, advising and guiding you, not just a provider.
We’re concerned with your objectives and want to be with you for the journey.
We’re accountable, open and transparent, and will happily introduce you to other customers should you prefer to hear it from them directly.
We’re a smart choice for businesses that value services.
We want to make a difference to your business. To that end, we focus on outcomes, on being effective.
That means we keep a lean operation structured on what our customers really need – open, honest, efficient contact that resolves issues swiftly and positively with no compromise to their business.
We can only deliver effectively if we have a clear understanding of what’s going to work best for your business. Our initial analysis is comprehensive and takes full account of not only what you need now, but where your business is heading.
We understand IT, we understand technology, and we understand the marketplace. That means we know what you need and what is excessive.
And of course, we know telecoms. We understand real-world best value and who are the best carriers, partners and providers.
We want to make your life easier.
We want you to enjoy a great customer experience, without fear, cynicism or doubt that you will be able to get hold of us, or that you will find help and resolution when you ask for it.
We combine multiple services into one, comprehensive monthly invoice, and we’ve made sure that your analytics software can integrate directly with your CRM and accountancy systems.
And we look after our staff, because continuity is as important to you as it is to us.
We were looking for a range of solutions from one provider, delivering value for money and excellent service. Redstar Telecom delivered on time, on budget and with significant attention and support.
Redstar provide us with a total solution, including fixed line, mobiles, Internet connectivity and IT support.
The cost savings we realised by working with Redstar were used to provide our sales team with new iPads to increase their productivity on the road.
Redstar were recommended to us by our IT support partner and we quickly realised they were the right supplier for us due to the range of solutions they can offer and the high levels of service they deliver.
Redstar provide us with fixed lines, mobiles, Internet connectivity and inbound intelligent number services.
We would recommend Redstar to any other business and already have on numerous occasions, which strengthens relationships with our clients further.